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Accessibility Statement
Summary: Information about the Tesco Direct site, how to change how it looks and tips for people using screen readers.
- Using the site
- Where to start
- Search tips
- How the site is built for accessibility
- Accessibility Barriers
- Contact Us
Using the site
Change your browser settings - find out how to change the font type, colour and size to suit your needs.
Tips for screenreader users about how the site is structured.
Back to TopWhere to start
Use the sitemap to get an overview of what is on the site or try one of the category pages:
All of these categories (and their subsections) can be accessed quickly from any page, using the drop-down menu.
Back to TopSearch tips
A search box appears at the top of each page. To get the best results follow these tips:
Use keywords - the search won't work well using natural language, keywords will find better results. Use quotes to search for an exact phrase (e.g. "Sony HD TV").
Back to TopHow the site is built for accessibility
Standards
All pages on this site are WCAG AA approved, complying with all priority 1 and 2 guidelines of the W3C Web Content Accessibility Guidelines. Whilst we would like to say this is categorically so it is a judgement call; many guidelines are intentionally vague and can not be tested automatically. We have reviewed all the guidelines and believe that all these pages are in compliance.
We have strived to make all pages on this site validate as XHTML 1.0 Strict.
Layout
The site uses Cascading Style Sheets (CSS) to control all of the presentation and layout. Tables are only used for data presentment.
As a result screen reader users can use the screen reader's navigation key to get around the site. If you are listening to the site, menus are grouped together in a more logical fashion.
Content
The content has been written and formatted to make it accessible. For example:
- headings highlight sections of text
- sentences are short with the meaning at the beginning
- links use meaningful text
- forms can be navigated using the tab key.
Access Keys
A limited range of access keys have been implemented on the Tesco Direct site to allow you to navigate around the site without using a mouse.
They can be used to jump directly to different sections of the site or certain areas within a page, without having to move your mouse at all.
| Access Key | Function |
|---|---|
| 0 | Accessibility page / access key details |
| 1 | Tesco Direct home |
| 4 | Search |
| 6 | Help |
| 8 | Terms and Conditions |
How to use Access Keys in your Browser
| Browser | What to do |
|---|---|
| Internet Explorer 5+ (PC) | Hold down the ALT key, press the number of the access key, release both keys then press ENTER |
| Internet Explorer 4 (PC) | Hold down the ALT key and press the number of the access key |
| Internet Explorer 5+ (Mac) | Hold down the CTRL key and press the number of the access key |
| Internet Explorer 4.5 (Mac) | Access keys are not supported |
| Netscape 6 and earlier (PC and Mac) | Access keys are not supported |
| Netscape 7 (PC) | Hold down the ALT key and press the number of the access key |
| Firefox, Mozilla (PC) | Hold down the ALT key and press the number of the access key |
| Firefox, Mozilla (Mac) | Hold down the CTRL key and press the number of the access key |
| Safari and Omniweb (Mac) | Hold down the CTRL key and press the number of the access key |
| Opera | Hold down the Shift key and press Escape, release both keys, then press the number of the access key |
Please note that some assistive technology tools such as the IBM HomePage Reader and WindowEyes already make use of the alt+[access key] combinations. As such, users of these tools will not be able to use these access keys.
Back to TopAccessibility Barriers
Despite our on-going efforts not all areas of the Tesco.com website and related sites are fully accessible. As part of our commitment to making the visitor experience consistent for all we will continue to work on improving our website, in the meantime should you experience any difficulties please contact us explaining the problems you encountered.
Back to TopContact Details
As with everything we do, we welcome customer feedback. If you do have any comments about the website please do contact us using the following email address:
online@tesco.co.uk