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Contact Us

You'll find answers to our most frequently asked questions on our help pages, including:

If you can't find the answer to your query on our help pages, please feel free to contact Customer Services.

By phone:

If your mobile phone or electrical product develops a fault, or you need help setting it up, please contact the relevant helpline:

Mobile Phone Helpline: 0845 300 6660** (Monday to Saturday 9am-8pm and Sunday 11am - 5pm)

Electrical Helpline: 0845 456 6767** (Monday to Saturday 9am-8pm and Sunday 11am - 5pm)

Manufacturer contact details can also be found here

If you have an urgent issue regarding a current order, please contact us on:

0845 600 44 11**

Opening times for the Customer Services Centre are:

  • Monday to Friday - 8am to 11pm

  • Saturday - 8am to 8pm

  • Sunday - 10am to 6pm

By email:

tescodirect@tesco.co.uk

** Calls cost 6p, plus up to 2p per minute for BT Calling Plans.

 

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