What are the delivery options and costs?
No matter how many items you choose, whether large or small you only pay one delivery charge per order.
Bank Holiday Delivery Information
Next day delivery orders placed before 12pm on Saturday 3rd May will be delivered on Tuesday 6th May.
Small items
Next day delivery £4.85
When you place an order by 12 noon (Sunday to Friday), we will do our utmost to deliver it the following day. Saturday orders should be delivered anytime on Monday.
Delivery to some postcodes such as Northern Ireland & outlying areas takes 2 business days. Unfortunately, we do not yet deliver to the Channel Islands, Scilly Isles, Isle of Man, Scottish Islands and BFPO addresses. We may restrict other postcodes at our discretion.
2 hour time slot £6.85
At the point of checkout, you can select a 2 hour delivery slot of your choice, any day of the week up to 11pm on weekdays. Available on selected items and selected areas only.
Pick up in selected stores £4.85 or FREE on orders over £25
When you place an order by 12 noon (Sunday to Friday), we will do our utmost to have it ready for collection in store from 4pm the following day. Saturday orders should be ready from 4pm on Monday.
If you choose to collect your items from a Tesco Direct Desk you will be asked to present a form of identification when collecting your goods.
If you paid for your order using a credit card, please make sure that you bring this credit card with you.
If you paid for your order by any other means at a Direct desk, then please bring the printed order confirmation sheet as ID. If you have lost the order confirmation sheet, then please bring one of the following forms of ID with you to collect your goods:
- Passport
- UK Photo Driving Licence
- Portman Card
- Citizen Card
- Euro 26 Card
- Connexions Card
- Validate UK Card
If you do not have any of the above forms of ID, please contact our Customer Service Team on 0845 600 44 11†.
Large items £4.85
We try our utmost to get large items such as furniture, beds, large TVs and large fitness equipment to you within 5-10 days.
Large Domestic Appliances**
Large domestic appliances such as washing machines, fridges and tumble dryers are usually delivered within 3 days.
If for any reason any items cannot be delivered within the timescales stated above we will try to contact you and confirm a new date as soon as we can.
For items that are delivered directly by our suppliers, we will not be able to confirm delivery dates when you order. You will be contacted shortly after to make the necessary delivery arrangements.
Disposal & Installation services - for large domestic appliances
Installation , disconnection and scrap removal services are available on selected product ranges. If you want any of these 3 services, you must order them at the same time as ordering the appliance itself.
For the items listed below, there's no need to worry about arranging installation as our qualified engineers can do this for you if you include this in your order. Please note, however, that we are not able to remove or install built-in appliances and other conditions apply (see below). We can also dispose of your old appliances in an environmentally friendly way if you include this in your order. All our charges are listed below.
Disconnecting an old appliance and connecting a new one
If you choose the full installation & disconnection service for electric and gas cookers, we'll take care of everything for you.
| Installation & disconnection charge *** | Removal charge | ||
|---|---|---|---|
| Electric Cooker | £62.50 | £7.50 | The qualified installer can disconnect your old cooker and connect the new one to a suitable existing supply. |
| Gas Cooker | £72.50 | £7.50 | The qualified installer can disconnect your old appliance and connect the new one to a suitable existing gas point providing the point conforms to current CORGI regulations |
| Range & Dual Fuel Cookers | £72.50 | £7.50 | The qualified installer can disconnect your old appliance and connect the new one to a suitable existing electricity supply and gas point providing the point conforms to current CORGI regulations |
Installation only available: old appliance must be disconnected before delivery of new one
For electrical items where an installation-only service is available, please disconnect your old appliance before we arrive.
| Installation charge *** | Removal charge | ||
|---|---|---|---|
| Tumble Dryer (condensing only) | £13.00 | £7.50 | |
| Standard Fridge/ Freezer | £13.00 | £7.50 | |
| Washing Machine / Dishwashers | £22.50 | £7.50 | |
| Side by side Fridge Freezers | Included in price | Not available | Includes installation providing existing plumbing is in place. |
*Delivery to some postcodes such as Northern Ireland & outlying areas takes 2 business days. Delivery to Islands may take slightly longer and estimated delivery times are shown here.
** Some postcodes, eg. delivery to Highlands and Nothern Ireland can take slightly longer but we will let you know shortly after ordering. Unfortunately, we do not yet deliver to the Channel Islands, Scilly Isles, Isle of Man, Scottish Islands and BFPO addresses. We may restrict other postcodes at our discretion.
***Unfortunately, we cannot install or remove built-in appliances. We can only install into pre-prepared locations and within one metre of existing utility positions. We are not able to carry out any remedial plumbing or electrical work.
Some postcodes such as more remote locations and offshore islands take slightly longer, but we will let you know shortly after ordering. Choosing an installation service may also mean that your delivery takes slightly longer as we will arrange an engineer for you. Unfortunately, we do not yet deliver to the Channel Islands, Scilly Isles, Isle of Man, Scottish Islands and BFPO addresses. We may restrict other postcodes at our discretion.
† Calls charged up to 4p per minute from BT landlines. Other providers may vary.