Returns Policy

If the item is returned in its original condition and with a receipt, within 28 days from purchase, a refund or exchange is available. If the item is outside the 28 days, it must be returned to the manufacturer directly using their warranty. Tesco will not accept returns outside the 28 days. Software is only returnable if the product is clearly faulty and within the 28 days of purchase. If it is outside the 28 days no warranty, returns or exchange is available. If you have purchased a points card or live subscription card it is not returnable unless you can prove the code is faulty.